No messing around: Unsettled is committed to traveling safely and confidently.
We believe that when we all do our part, we can do anything together. This is, in fact, the very foundation of what it means to live Unsettled — to co-create a world of possibilities by working with a community of your peers. It’s how we’ve run 100% of all of our experiences to date, and it’s why we feel perfectly suited to return to travel starting today.
Unsettled’s Travel Policies are found below and cover our updated policies on payments, transfers, and refunds.
Unsettled’s 2022 & 2023 Travel Policies
Updated: October 11, 2022
Here are our latest policies around cancellations, transfers, deposits, and payments as of October 11, 2022.
What are Unsettled’s policies on refunds, transfers, and payments?
Deposits are refundable up to 60 days before the start date of your trip, minus a $100 cancelation fee. Your spot is held as soon as you make your payment. Final payments are due no later than 60 days before your retreat’s start date. There are no refunds after 60 days. You can transfer your credit to another trip (you must select the new trip at the time of transfer) one time, up until 45 days before your trip start date for a $100 fee. 45 days before your trip’s start date there are no refunds or transfers.
What else am I responsible for?
When you are accepted into an Unsettled travel program, trip, or retreat, we require you to carry travel insurance or fully accept the costs and responsibility of trip cancelation or trip interruption due to sickness, illness, terrorism, border closures, visa requirements, or other reasons for your inability to travel. You are required to have this insurance before our refund or cancelation periods go into effect starting 60 days before your trip begins. You are responsible for booking and paying for your flights and ensuring that you will be permitted to enter the country of your retreat. All visas and passport requirements are your responsibility to know and secure. You must follow all national, regional, and local laws while on Unsettled experiences.
Vaccination and COVID-19 Testing Requirements
Unsettled will follow all local, country-specific requirements to determine if and where participants need to be vaccinated and/or show proof of a negative COVID test. In short, the country of destination for your retreat sets the policy. If they require you to be vaccinated or present a negative COVID test before entry, then that is our policy. If they do not require vaccination or testing, then neither does Unsettled.
We encourage those who are eligible to receive a vaccine to do so, but it is no longer required to travel with Unsettled.
Symptomatic Participant: If a participant starts experiencing symptoms during the trip, they will be asked to isolate at their accommodations and our staff will provide guidance on the nearest medical facility to seek further evaluation. All other participants on that retreat will be encouraged to test themselves before participating in any official Unsettled events.
What if Unsettled postpones my trip?
We review trips on a constant basis. We will do a final review at 60, 45, and 30 days before (or closer as necessary) any trip’s start date to determine that it is still feasible and safe to run the trip. If we postpone your trip, we will place 100% of your trip payments into trip credit used for future travel. For any trips that we postpone, you will have 1 year from the trip start date to use your credit on a new trip.