Unsettled’s Travel Policies are found below and cover our updated policies on payments, transfers, and refunds.
Unsettled’s Travel Policies
Here are our latest policies around cancellations, transfers, deposits, and payments.
What are Unsettled’s updated policies on refunds and transfers?
As soon as you pay your deposit, your spot for the trip is secured. This deposit/first payment remains refundable for 10 days following your payment, subject to a $100 administrative fee. There are no refunds after that. Should you need to transfer your payment to another trip, you can do so up to 60 days before the start date of your trip, incurring a $250 administrative fee (or minus any amount that Unsettled has lost due to your transfer, at our discretion). You must use your remaining trip credit, the amount you transferred, within 12 months. Please note that there are no transfers available if there are fewer than 60 days remaining before your trip’s start date.
What else am I responsible for?
When you are accepted into an Unsettled travel program, trip, or retreat, we require you to carry travel insurance or fully accept the costs and responsibility of trip cancelation or trip interruption due to sickness, illness, terrorism, border closures, visa requirements, or other reasons for your inability to travel. You are required to have this insurance before our refund or cancelation periods go into effect. You are responsible for booking and paying for your flights and ensuring that you will be permitted to enter the country of your retreat. All visas and passport requirements are your responsibility to know and secure. You must follow all national, regional, and local laws while on Unsettled experiences.
What's the code of conduct on any Unsettled trip, retreat, adventure, experience, or event?
By joining any Unsettled activity, you agree to honor and uphold these fundamental principles:
Respect for All: You pledge to respect fellow participants, regardless of their race, ethnicity, beliefs, sexual orientation, gender identity, or any other aspect of their identity. Unsettled is a space where diversity is celebrated, and every individual's story is valued.
Zero Tolerance for Discrimination: There is no room for discrimination, sexism, racism, or any form of prejudice on our retreats. This includes both explicit actions and microaggressions. We strive for an environment where everyone feels safe and valued.
Consequences for Violations: Unsettled reserves the right to remove any participant from the retreat at any point, without a refund, should they breach this Values Agreement. This is a firm policy, essential for maintaining the integrity of our community and the safety of all participants.
By agreeing to these terms, you are joining us in creating an unforgettable experience that is as respectful and inclusive as it is adventurous and inspiring. Welcome to our community, where every journey enriches not just our travel diaries, but also our understanding and appreciation of the diverse world we share.